Memphis City Hall contacts: 311 at 901-636-6500, the mayor's office, all 13 City Council members by district, police non-emergency, code enforcement, animal services and MLGW.
Last checked Oct. 17, 2026. Facts on this page come from the City of Memphis City Council and council office directory pages, the mayor, senior staff, 311, police, City Court Clerk and Community Enhancement pages, Memphis Animal Services and MLGW.
For almost anything the city does, start with Memphis 311 at 901-636-6500, answered by operators 8:30 a.m. to 5 p.m. weekdays, or the city’s 311 website, where you can file a request and check its status in English or Spanish. City Hall is at 125 N. Main St. Mayor Paul Young, sworn in Jan. 1, 2024, leads the city’s divisions, and the 13-member City Council adopts the budget and votes on ordinances and planning and zoning items.
Who to call
- City services and requests: 311, 901-636-6500
- Emergency: 911
- Police non-emergency: 901-545-2677
- Power outages: MLGW, 901-544-6500; gas leaks and other utility emergencies: 901-528-4465
- City Council office: 901-636-6786, 125 N. Main St., Room 514
The mayor and senior staff
- Mayor Paul Young: mayor@memphistn.gov; meeting, appearance and proclamation requests go through forms on the mayor’s page.
- Chief operating officer: Chris Winton
- Chief financial officer: Art Davis
- City attorney: Tannera George Gibson
- Chief of staff: Mairi Albertson
- Chief of police services: Cerelyn J. Davis
- Fire director and chief: Colin D. Burress
- Chief of development and infrastructure: John Zeanah
City Council by district
Every Memphis address has one district member and three super district members. Find yours with the city’s Find My Council Member map. The council’s office directory lists a staff analyst and phone for each member:
| District | Member | Office line | |
|---|---|---|---|
| 1 | Rhonda Logan | Rhonda.Logan@memphistn.gov | 901-636-6785 |
| 2 | Jerri Green | Jerri.green@memphistn.gov | 901-636-6745 |
| 3 | Pearl Eva Walker | Pearl.walker@memphistn.gov | 901-636-6789 |
| 4 | Jana Swearengen-Washington (chair) | Jana.Swearengen-Wash@memphistn.gov | 901-636-6779 |
| 5 | Philip Spinosa | Philip.spinosa@memphistn.gov | 901-636-6743 |
| 6 | Edmund Ford Sr. | Edmund.FordSr@memphistn.gov | 901-636-6793 |
| 7 | Michalyn Easter-Thomas | Michalyn.Easter-Thomas@memphistn.gov | 901-636-6795 |
| Super District 8-1 | JB Smiley Jr. | JB.Smileyjr@memphistn.gov | 901-636-6775 |
| Super District 8-2 | Janika White | Janika.white@memphistn.gov | 901-636-6797 |
| Super District 8-3 | Yolanda Cooper-Sutton | Yolanda.coopersutton@memphistn.gov | 901-636-6706 |
| Super District 9-1 | Chase Carlisle | Chase.Carlisle@memphistn.gov | 901-636-6784 |
| Super District 9-2 | J. Ford Canale | Jford.canale@memphistn.gov | 901-636-6705 |
| Super District 9-3 | Jeff Warren | Jeff.Warren@memphistn.gov | 901-636-6787 |
The office line for the chair reaches the council’s chief administrative officer, Takeyshia Johnson. The council meets at 4 p.m. on Tuesdays in Council Chambers at City Hall, with committees from 1 p.m.; the next meetings are Oct. 20, Nov. 10 and Nov. 24. Agendas post by noon the Friday before; see our public notices page.
Departments residents call most
| Need | Who | Phone |
|---|---|---|
| Potholes, missed trash, streetlights, city services | Memphis 311 | 901-636-6500 |
| Police, non-emergency | Memphis Police Department | 901-545-2677 |
| Police headquarters | Memphis Police Department | 901-636-3700 |
| Code violations, blight, high weeds on vacant lots | Code Enforcement, Division of Community Enhancement, 4225 Riverdale Road | 901-636-7464 |
| Stray, lost or found animals, adoptions | Memphis Animal Services, 2350 Appling City Cove | 901-636-1416 |
| Traffic tickets, red-light camera fines | City Court Clerk, 201 Poplar Ave., LL-80 | 901-636-3400 |
| City property tax bills | City Treasury | 901-522-1111 |
| Building permits | Construction Enforcement (city-county) | 901-222-8300 |
| Zoning and land use | Land Use and Development Services | 901-636-7384 |
| Special event, beer and towing permits | City Permits Office | 901-636-6711 |
Utilities: MLGW
Electricity, natural gas and water in Memphis come from Memphis Light, Gas and Water (MLGW):
- Outages: 901-544-6500, or the outage map
- Billing: 901-544-6549
- Emergencies, including gas leaks: 901-528-4465
Sewer and solid waste fees are billed on the MLGW bill. Our power outages guide has more.
What this means for you
- Save 311 (901-636-6500) and the police non-emergency line (901-545-2677) in your phone.
- Find your district and super district members on the city map before you email the council.
- Gas smell? Leave first, then call 901-528-4465 or 911.
More guides: trash and recycling, property taxes and moving to Memphis.
Frequently asked questions
What is the City of Memphis phone number?
Call Memphis 311 at 901-636-6500 for city services; operators answer 8:30 a.m. to 5 p.m. weekdays. You can also file or track a request on the city’s 311 website.
What is the Memphis police non-emergency number?
901-545-2677. Memphis Police Department headquarters is 901-636-3700. For an emergency, call 911.
Who is my Memphis City Council member?
Each address has one district member (Districts 1 to 7) and three super district members (8 or 9). Look up your address with the city’s Find My Council Member map; the council office is 901-636-6786.
How do I report a code violation in Memphis?
Call Code Enforcement in the Division of Community Enhancement at 901-636-7464, 8 a.m. to 4:30 p.m. weekdays, or file a 311 request online or at 901-636-6500.
How do I report a power outage or gas leak in Memphis?
Call MLGW at 901-544-6500 for outages and 901-528-4465 for emergencies such as gas leaks, or use MLGW’s online outage map.
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